📦 Shipping & Customs Policy
🌍 Worldwide Shipping
✔ Fast & Reliable Delivery – We ensure that you receive your shipment as early as possible.
✔ Delays Beyond Control – Customs clearance, public holidays, courier service issues, or other unforeseen circumstances may affect delivery times.
🚚 Shipping Process & Timeline
1️⃣ Standard Shipping Partners – We ship through reputed and trusted courier services for both national & international shipments.
2️⃣ Tracking Updates – Once your order is dispatched, the tracking number will be updated in your order details.
3️⃣ Delivery Time – 7 to 15 business days after full & final payment is cleared.
4️⃣ Accurate Address Required – Please provide the correct shipping address & contact details at the time of placing an order.
Once the order is processed, shipping details cannot be changed.
📜 Important Shipping Terms
✔ No Sales Tax for International Orders – We do not charge sales tax for international shipments.
✔ Buyer Responsible for Local Charges – Octroi, toll, customs, or any other local taxes must be paid by the buyer.
✔ Shipping Fees Are Non-Refundable – Under no circumstances are shipping charges refundable.
✔ Freight & Packing Charges Included – Shipping fees cover freight and packaging costs.
✔ Missing Confirmation Email? – If you do not receive an invoice or confirmation email, check your spam folder or contact us.
📌 All shipments originate from India.
📌 Customs Policy
🔹 Import Duties & Taxes – These are not included in the item price or shipping charges.
🔹 Buyer’s Responsibility – Customs fees, import duties, and local taxes must be paid by the buyer.
🔹 Check Local Customs – Please confirm applicable duties with your local customs office before ordering.
🔹 Freight Company Charges – Customs duties are typically collected by the shipping company upon delivery – these are not additional shipping charges.
🔹 No False Declarations – As per Indian & International laws, we cannot mark parcels as “gifts” or under-declare the value of the merchandise.
🔄 Return & Refund Policy
✔ Returns Accepted ONLY if Item Arrives Damaged.
✔ Parcel Opening Video is Mandatory for any complaint or claim.
✔ Refunds Processed within 7 working days after receiving the returned item.
📞 Need Assistance? Contact Us!
📱 WhatsApp (International Buyers – B2B): +91 7984180535
📱 WhatsApp (Indian Clients – B2B): +91 9033 810 108 / +91 90166 82022
📧 Email: info@apparelgarment.com
📍 Address: B37-38-39/D-85, Shubham Industry, Saniya Hemad, Surat-395006, Gujarat, India
✔ Committed to Transparency & Customer Satisfaction! 🎯